Product onboarding conversation log (FY2023)
Cedar Peak Software: tickets, docs & wiki, team chat and email (1 year)
Data mix
approximate, based on what's included- Tickets
- Documents
- Chat
Company archive in SaaS
Cedar Peak Software · 11–50 employees · 1 year · 60.2K tickets
Listed by Cedar Peak Software
Verified through Stripe Connect. Based in Canada.
Full inventory ready
The owner has shared a file-level inventory, so we can send you the schema and samples quickly.
De-identified before delivery
Pseudonymised identifiers, names removed
Owner-approved licence
The owner signs off on each buyer, scope and term in writing.
Support tickets, escalation threads, and release notes showing how a B2B SaaS team resolves customer issues.
Tickets are linked to the engineering issues that fixed them, so the data captures diagnosis, workaround, and resolution as separate steps. Includes churn-risk reviews and the renewal negotiations that followed, with pricing figures preserved. Covers approximately 60,185 tickets.
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