LogitAtlasPlayer support ticket archive (2022–2024)
Pixelforge Games: tickets and team chat (3 years)
Data mix
approximate, based on what's included- Tickets
- Records & tables
Company archive in Gaming
Pixelforge Games · 51–200 employees · 3 years · 431.2K tickets
Listed by Pixelforge Games
Based in Poland.
Full inventory ready
The owner has shared a file-level inventory, so we can send you the schema and samples quickly.
De-identified before delivery
Player IDs hashed; emails and payment references removed
Owner-approved licence
The owner signs off on each buyer, scope and term in writing.
Three years of player support tickets covering purchases, bans, bugs and account recovery, in several languages, from a Polish mobile game studio.
Mobile game support is high volume and full of repeat problems, and players aren't shy about their feelings. This archive collects about 431,000 tickets across Pixelforge's multiplayer titles from 2022 through 2024. Common topics include missing purchases, ban appeals, matchmaking bugs, account recovery and event rewards. Each ticket carries its category, game code, platform, language, agent replies, macros used and resolution. Macro use is worth noting, as it lets you separate canned responses from those written from scratch. Appeals have a final outcome of upheld or overturned. Bot-handled replies began in mid-2023, and those messages are tagged. Player IDs are hashed, and purchase records are limited to product type and date. Translations weren't added, so tickets stay in their original language, mostly English, Polish, German and Spanish. Abusive language is left in, which may be useful or may require filtering.